Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

When you use our website or services, you may provide us with the following types of information:

• Contact Information: Name, email address, phone number
• Business Information: Business name, annual revenue range, industry
• Exit Planning Information: Exit timeline, biggest challenges, hours worked per week
• Assessment Data: Responses to our Exit Valuation Checklist, scores, and self-assessments
• Communications: Any messages or inquiries you send us

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent on pages, referring website
• IP Address: Your internet protocol address (which may indicate general geographic location)

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide exit planning advisory services and respond to your inquiries
• Communication: To send you information about our services, including welcome emails and follow-up communications
• Personalization: To tailor our communications and resources to your specific situation and challenges
• Analysis: To understand how our services are used and improve our offerings
• Legal Compliance: To comply with applicable laws and regulations

3. How We Share Your Information

We may share your information in the following limited circumstances:

• Service Providers: We use trusted third-party services to help operate our business, including:
  • Email delivery services (Gmail API)
  • Customer relationship management (CRM) systems
  • Website hosting and analytics
• Professional Advisors: With your consent, we may share information with attorneys, accountants, or other professionals as needed for your engagement
• Legal Requirements: When required by law, subpoena, or court order
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you would be notified of any such change)

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Lead Information: Retained for up to 3 years after your last interaction with us
• Client Information: Retained for 7 years after the conclusion of our engagement (for legal and accounting purposes)
• Marketing Preferences: Until you opt out or request deletion

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly
• Portability: Request your data in a structured, commonly used format

To exercise any of these rights, please contact us at marshal@hirehumble.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage of data with access controls
• Regular security assessments
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

8. SMS / Text Message Communications

If you provide your mobile phone number, you may receive transactional SMS messages from HireHumble related to your engagement — including invoice notifications, payment reminders, and document availability alerts.

• Consent: By providing your mobile number during onboarding or in client intake forms, you consent to receive these messages.
• Frequency: Message frequency varies based on account activity. Typically fewer than 4 messages per month.
• Cost: Message and data rates may apply.
• Opt-Out: Reply STOP to any message to unsubscribe at any time. Reply HELP for assistance.
• No Sharing — SMS Consent Data: Mobile phone numbers and SMS opt-in / consent information are never shared with third parties for any purpose. This includes affiliates, marketing partners, service providers, and professional advisors (such as attorneys or accountants). The only exception is disclosure compelled by law, subpoena, or court order. SMS consent data is specifically excluded from any sharing categories described elsewhere in this Privacy Policy.
• Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information collected, used, and shared
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt out of the "sale" of personal information (note: we do not sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at marshal@hirehumble.com or call (480) 992-4473.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: